Refund policy
Refund Policy – UpTrend Deal
At UpTrend Deal, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to make it right.
Refund Eligibility:
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Requests must be made within 30 days of receiving your order.
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Items must be unused, in original condition, and in the original packaging.
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A valid proof of purchase (like your order number) is required.
Non-Refundable Items:
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Sale items, gift cards, and digital downloads are not eligible for refunds.
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Returns requested after 30 days will not be accepted.
How to Request a Refund:
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Email us at maleekwren@gmail.com with your order number and reason for return.
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If your return is approved, we’ll provide instructions for sending it back.
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Once we receive and inspect the item, your refund will be processed within 5–10 business days.
Shipping Costs:
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Original shipping fees are non-refundable.
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Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
Have questions? Email us anytime at maleekwren@gmail.com — we’re here to help.